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ICR offers a complete Information Technology services package:
Project Management
Analysis and Design
Hardware Requirements / Set up / Installation
Programming / Software Evaluation
Implementation / Integration
Training / Education
Support
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Project
Management:
ICR offers project management to help you manage
your special
projects. We will develop a project timeline and help your staff
keep on track to see that it is completed on schedule. Our own staff
can assist with additional resources as needed. |
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Analysis and Design:
We can assist with the design and analysis of your
projects. We will help you answer the question, "How will this impact
systems and procedures already in place?" We can help you map out the
steps that will enable you to reach your final objective for a complete,
efficient system. |
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Hardware Requirements / Set up / Installation:
We can help you identify any additional hardware requirements that
you may need. We will analyze the system specifications, identify
minimum to best requirements, special features and/or any brand specific
needs that may be necessary.
ICR is a reseller of major name brand systems; computers, printers,
hardware, and software. We offer competitive pricing with that available on the market. Once your new system arrives we can
provide the resources to set it up, and after set up ask us about our
asset tracking benefit. |
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Programming / Software
Evaluation:
We offer assistance in most programming that may be needed to customize your
software to your organizations unique needs. If it is finding a
software solution, we will assist in the selection process, contacting
vendors, and arranging any demos that may be necessary. It is normally
advantageous to find an already developed system that will meet your
needs. |
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Implementation / Integration:
We will install and integrate the software packages within your
organization for you. We can tailor the software to fit the individual
organization. We understand that it is very important that
customization be set up correctly for your organizational needs.
Whether the specific software is a stand-alone system or will need to be
integrated with other systems. ICR can help you with any or all of the
integration. We understand a smooth implementation is very important,
because without it your complete system may fail. |
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Training / Education:
We can also provide training as necessary. Some systems may require an in
depth knowledge to use them properly. Other systems may require minimal
training. In either case ICR can assist with this training. This can
be done on an individual basis or in small groups. Our training can
focus on assisting the first-time users on the various hardware or
software, or with ongoing training as there are changes within your
organization. |
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Support:
ICR can assist your organization with ongoing support, once you begin
utilizing your new system. There may be support options available from
the hardware or software vendor to consider as well. In addition, we
can help with any software or hardware upgrades necessary. We believe
on-going support is essential for continued success with your IT
solution. |
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