ICR

Itasca Computer Resources, INC.

36069 Little Bass Dr. , Grand Rapids, MN 55744 (218)-328-6421 or email

ICR will help your organization with the design and analysis of your projects.    We will help you answer the question, "How will this impact systems and procedures already in place?"  We can help you map out the steps that will enable you to reach your final objective for a complete, efficient system.

ICR can help you identify any additional hardware requirements that you may need.   We will analyze the system specifications, identify minimum to best requirements, special features and/or any brand specific needs that may be necessary.  Once the hardware is identified, we can assist with finding the best price available on the market.   Though it is not the intention of ICR to buy and resell systems, we are set up and able to offer this to our clients. Once your new system arrives we can provide the resources to set it up, and after set up ask us about our asset tracking benefit.

ICR can assist in most programming that may be needed to customize your software to your organizations unique needs.  If it is finding a software solution, we will assist in the selection process, contacting vendors, and arranging any demos that may be necessary.  It is normally advantageous to find an already developed system that will meet your needs.

ICR will install and integrate the software packages within your organization for you. We can tailor the software to fit the individual organization.  We understand that it is very important that customization be set up correctly for your organizational needs.   Whether the specific software is a stand-alone system or will need to be integrated with other systems.  ICR can help you with any or all of the integration.  We understand a smooth implementation is very important, because without it your complete system may fail.

ICR can provide training as necessary.  Some systems may require an in depth knowledge to use them properly.  Other systems may require minimal training.  In either case ICR can assist with this training.  This can be done on an individual basis or in small groups.  Our training can focus on assisting the first-time users on the various hardware or software, or with ongoing training as there are changes within your organization.

ICR can assist your organization with ongoing support, once you begin utilizing your new system.  There may be support options available from the hardware or software vendor to consider as well.  In addition, we can help with any software or hardware upgrades necessary.  We believe on-going support is essential for continued success with your IT solution.